we deliver and then we support
Our ongoing support for our new and existing customers is second to none in our industry! We believe that it is either profitable (long-term), professional or ethical to deliver a project then leave the client managing on their own with no regard for further potential ROI. In many cases we are invited by a potential client to look at a piece of work that has been delivered by another agency only to find that, with a little more effort, there is a large potential for a good ROI should further work have been completed.
We have always believed that it makes more sense to continue maintaining and improving a delivered project as it proves more profitable for the client. Also for every 10 existing clients we serve on an annual SLA at a reduced cost that is one less new client we would need to find. It makes perfect business sense all round.